Founded in 1875 by James David Williams, the Brilliant Gift Shop is committed to providing quality gift items for all ages and every occasion to customers, right to their doorstep. It is well known for novelty items and customization. Having slowly evolved into a home direct shopping network, the retailer now provides robust online services to cater to a loyal and ever widening consumer base. Supported by more than four thousand employees and two million customers, the Brilliant Gift Shop is one of the most popular online gift shopping portals in the United Kingdom.
Products & Brands
The Brilliant Gift Shop is a renowned online assortment store that offers a variety of products in over twenty brands. Its product categories include accessories, toys and games, party and décor material, entertainment, technology, home, craft, beauty products etc.
The Brilliant Gift Shop’s website includes a number of special service applications such as the ‘Gift Finder’, which helps sort search results on the basis of age, theme, occasion and budget. It has a personalised gifting section which extends services such as customization, monogramming etc. The brand store on the website hosts a multitude of major product- category brands such as Jimmy Choo for fragrances and Apple for mobile devices. The retailer runs several deals and offers, such as promotional codes to avail discounts, 10% off on gaming, a great summer sale and up to 75% off on selected jewellery. Individual discounts can be found under the deals and offers section.
Another unique feature suitable to the gifting theme of the website is the ‘Characters’ option, which allows the user to search for gifts based on major cartoon characters, featured characters and sitcom and movie characters. The Brilliant Gift Shop has several other deals and offers apart from the ones stated above, such as a summer sale, mega deals, multi-buy savings and other such regularly-featured promotions and discounts. All current deals and offers and showcased clearly on the website.
Returns, Delivery & Credit Options
The Brilliant Gift Shop has a fourteen day return policy, which allows the customer to return the product via local myHermes stores, postal and courier services. A full refund is possible if the product is returned within the fourteen day period. There are some items, however, to which the returns policy is inapplicable due to hygiene purposes or when product alterations are involved. All these conditions are mentioned under the returns policy head on the website.
Customers are also offered easy monthly/weekly instalment schemes to make bigger purchases affordable. All the customer has to do is make an initial payment and settle the remaining amount through fixed instalments on a regular basis.